
ReferralCandy
Yotpo Loyalty & Referrals
Referral Factory
InviteReferrals
Friendbuy
Referral Rock
Extole
Viral Loops
Mention Me
Ambassador
Tapfiliate
Referral marketing helps your business grow faster. It also helps customers return more often. In 2025, businesses get big results from referral programs. For example, 92% of people trust friends and family more than ads. Companies with good referral programs have happier and more loyal customers.
Statistic | Description |
---|---|
92% | Consumers trust recommendations from friends and family over other forms of advertising (Nielsen). |
84% | In B2B sectors, sales begin with a referral (Forrester). |
68% | E-commerce businesses see higher conversion rates from referred traffic (Deloitte). |
40% | AI-powered referral programs can increase customer acquisition (McKinsey). |

A referral marketing system is a tool that helps you set up programs. These programs let your customers tell others about your business. When picking referral marketing software, look for easy setup and digital rewards. Also, check for tracking, wallet integration, push notifications, analytics, and helpful customer support.
Key Takeaways
Referral marketing helps businesses grow. Happy customers tell others about the brand. This brings more sales and loyal customers.
In 2025, most people trust friends and family more than ads. Referral programs help get new customers.
Choose referral marketing systems that are easy to set up. They should track referrals and give digital rewards. Automation and analytics help save time and get better results.
Important trends in referral marketing are gamification and AI-driven insights. Hyper-personalized rewards also help keep customers interested and loyal.
Pick referral marketing software that fits your business size and goals. Look for features like integration, support, and customization to find the best one.
Why Referral Marketing Matters

Word-of-Mouth in 2025
Word-of-mouth is everywhere in 2025. People trust friends and family more than ads. Sharing is easier and faster now. Social media and messaging apps help you reach many people quickly. Digital word-of-mouth uses the internet to find new customers. This way helps build brand loyalty. Customers believe real stories and honest feedback.
Referral programs use technology to track every share. You can see how many people join from a friend’s suggestion. AI tools show what your customers like. They predict who will refer others. These tools also personalize messages and rewards. Each customer feels special. Automation lets you run campaigns with less work. Gamification adds fun with points and leaderboards. Customers want to join and win.
Here is how referral marketing compares to other channels in 2025:
Metric | Referral Marketing | Other Channels |
---|---|---|
Conversion Rates | Lower | |
Customer Retention Rate | Lower | |
Likelihood to Refer Others | 4x more likely | N/A |
Referral programs help you spend less to get new customers. They also boost brand loyalty. You get better results without spending more.
Key Trends
You will see many new trends in referral programs in 2025:
Blockchain makes tracking clear and safe.
Gamification makes customers want to play and compete.
Predictive analytics uses AI to find top referrers and improve rewards.
Mobile-first designs make joining easy on any device.
Hyper-personalized rewards help build loyalty and engagement.
Integration with loyalty programs creates a smooth experience.
Non-monetary rewards, like special access, motivate customers.
Technology drives these changes. AI looks at data, personalizes offers, and finds fraud. Automation helps campaigns run easily. Gamification keeps customers happy and loyal.
Referral programs help you build brand loyalty. They attract good leads and keep customers coming back. You see higher spending, longer retention, and more referrals. This cycle helps your business grow and makes your brand stronger.
What Is a Referral Marketing System?
A referral marketing system helps your business grow. It turns happy customers into people who share your brand. You use this system to ask customers to tell friends about your products. When they do, you give them rewards for bringing new customers.
Referral marketing helps you get new customers and more sales. It asks customers to talk about your company’s products or services. They get rewards for sharing with others.
Referral marketing systems use a plan to get clients to refer new people. It works by using feelings and logic to motivate them. This system needs good communication and trust. It helps keep customers loyal.
Think of a referral marketing system as a set of tools. It helps you start, track, and run referral programs. You can give rewards like discounts or free items. This makes customers want to refer others. People trust advice from friends and family. This builds loyalty and trust.
Core Features
A good referral marketing system has many features. These features help you start and run your program easily:
Feature | Description |
---|---|
Guided Setup & Support | Get help to make the best referral program for your business. |
Flexible Program Design | Create different campaigns with special rules and rewards. |
Multi-Channel Integration | Connect with your favorite marketing tools and CRMs. |
Comprehensive Analytics | Track results and see which advocates do the best. |
Automated Workflows | Save time by automating tasks and rewards. |
Easy Integration | Link with e-commerce platforms for fast setup. |
Cross-Device Compatibility | Reach customers on any device. |
Customizable Design | Change the look to match your brand. |
Fraud Protection | Keep your program safe from cheating. |
Performance Analytics | Measure referral money and traffic sources. |
Benefits for Businesses
Using a referral marketing system gives your business many benefits. You spend less money to get new customers. Referrals bring in better leads. Customers who are referred spend more and stay longer.
Benefit | Description |
---|---|
Lower Customer Acquisition Costs | Find new customers without spending lots on ads. |
Higher Customer Lifetime Value | Referred customers are worth more and stay longer. |
Increased Revenue | Referral programs can give up to 15% of your total sales. |
You also build a stronger group around your brand. Customers who refer others feel more connected. This makes them come back again and again. A referral marketing system helps you track, reward, and grow these relationships easily.
Best Referral Marketing Software in 2025

Loyally AI
You need more than just tracking referrals. Loyally AI gives a full platform for small and medium businesses. You can make digital loyalty cards quickly. The platform lets you split your audience into groups. This helps you run targeted referral campaigns. There is a built-in CRM to organize customer data. It also automates your referral program. You get unlimited push notifications and geolocation alerts. These help you reach customers at the right time. Loyally AI works with Apple Wallet and Google Wallet. This makes rewards easy to get. You can share referrals with friends and family using simple tools. The platform gives detailed analytics and reports. These help you improve your referral results. Pricing starts at $12 per month. Most businesses can afford it.

Standout Features:
Eight types of digital loyalty cards, like stamp cards, cashback, and membership cards
Built-in CRM for customer data and campaign management
Unlimited push notifications and geolocation alerts
Referral sharing tools to grow your customer base
Wallet integration for easy rewards access
Advanced tracking and real-time insights
Affordable pricing for all business sizes
Ideal Use Cases:
Retail stores wanting more repeat visits
Restaurants wanting stronger customer loyalty
Service businesses needing custom referral campaigns
Pros:
Easy setup and simple dashboard
Cost-effective referral marketing software
Strong automation and analytics
Flexible reward systems and audience groups
Unique Selling Points:
Loyally AI helps you keep and grow repeat customers with digital loyalty cards and referral programs. You get unlimited push notifications, wallet integration, and advanced tracking. The platform supports campaign management and automated rewards.
ReferralCandy
ReferralCandy is a referral marketing software that saves money and connects easily. You can link it with many e-commerce platforms. The pay-per-performance pricing means you pay only for results. Plans cost between $49 and $299 each month. ReferralCandy makes starting referral campaigns simple. You can track how well your referrals do. You get automation for rewards and insights about your referral program.
Standout Features:
Easy connection with Shopify, WooCommerce, and more
Automated rewards for referrals
Real-time insights and analytics
Flexible campaign management
Ideal Use Cases:
E-commerce stores wanting more customers
Businesses needing quick setup and easy tracking
Pros:
Simple setup and easy interface
Good price for growing brands
Strong automation and reporting
Cons:
Not much customization for advanced referral experiences
Unique Selling Points:
ReferralCandy uses a pay-per-performance model, so businesses can control customer acquisition costs.
Yotpo Loyalty & Referrals
Yotpo Loyalty & Referrals helps lower customer acquisition costs and build strong relationships. You can turn customers into brand ambassadors. This boosts customer lifetime value. The platform gives advanced tracking and automation for referral campaigns. You get analytics and reports to measure how well referrals work.
Pros of Yotpo Loyalty & Referrals | Cons of Yotpo Loyalty & Referrals |
---|---|
Lowers customer acquisition costs | May have low engagement if not marketed well |
Turns customers into brand ambassadors | Needs ongoing management and optimization |
Builds trust among new shoppers | May not fit all business models |
Gets higher quality leads | Setup can take time |
Boosts customer lifetime value | Depends on customer participation |
Ideal Use Cases:
Brands wanting more trust and loyalty
Businesses focused on keeping customers
Unique Selling Points:
Yotpo Loyalty & Referrals gives you tools for gamified referral programs and custom referral campaigns. You get insights and automation to make your referral program better.
Referral Factory
Referral Factory is a referral marketing software with a campaign builder that needs no coding. You can make referral campaigns using drag-and-drop tools. The platform has over 100 templates, so setup is fast. Referral Factory works with popular CRMs like HubSpot and Salesforce. Pricing starts at $95 per month. You get a 14-day free trial.
Feature | Description |
---|---|
Codeless Campaign Builder | Make referral programs without coding. |
Pre-built Templates | Start campaigns fast with over 100 templates. |
Accessibility | Easy for non-technical users to manage and track campaigns. |
CRM Integrations | Works with HubSpot and Salesforce. |
Fast Implementation | Go live with referral programs in minutes. |
Pricing | Starts at $95/month with a free trial. |
Ideal Use Cases:
Businesses needing quick campaign setup
Teams without technical skills
Pros:
Fast setup and easy tracking
Good automation for referral campaigns
Cons:
Less customization for advanced referral experiences
Unique Selling Points:
Referral Factory helps you start referral programs fast with easy tools and templates.
InviteReferrals
InviteReferrals is a referral marketing software made for simple campaign management. You can create referral campaigns for web, mobile, and social media. The platform gives advanced tracking and automation for rewards. You get analytics and reports to see how well referrals work.
Standout Features:
Multi-channel referral campaigns
Automated rewards and notifications
Real-time insights and tracking
Custom referral campaigns
Ideal Use Cases:
SaaS businesses wanting to grow with referrals
E-commerce brands needing multi-channel support
Pros:
Easy setup and flexible campaign management
Good analytics and reporting
Cons:
Limited advanced features for big companies
Unique Selling Points:
InviteReferrals gives you tools for automated rewards and advanced tracking, making it a good choice for growing brands.
Friendbuy
Friendbuy is a referral marketing platform that lets you customize and track analytics. You can change referral experiences to match your brand. The platform gives tailored analytics and reports to track how well referrals do. You get A/B testing, flexible rewards, and help with onboarding.
Feature | Description |
---|---|
Tailored Analytics | Get insights to improve referral program performance. |
Track Analytics | Watch metrics for e-commerce and subscriptions. |
Measure Indicators | Check impressions, shares, visits, and conversions. |
Track Goals | See new customer acquisitions and referral purchases. |
A/B Testing | Try different offers and email subject lines. |
LTV Measurement | Analyze lifetime values of advocates and referred friends. |
Customization | Change program assets to match your brand. |
Reward Flexibility | Pick different reward types and motivate actions. |
Onboarding Support | Get expert help for setup. |
Reporting | See detailed performance reports and funnel metrics. |
Ideal Use Cases:
E-commerce brands needing advanced tracking
SaaS companies wanting detailed insights
Pros:
Strong analytics and reporting
Flexible reward systems and customization
Cons:
May need more setup for complex campaigns
Unique Selling Points:
Friendbuy gives you real-time insights and advanced tracking for referral campaigns.
Referral Rock
Referral Rock is a referral marketing software that helps keep and get customers. You can set up referral programs easily and track how well they do. The platform has built-in loyalty features and automation for rewards.
Advantages of Referral Rock | Disadvantages of Referral Rock |
---|---|
Helps keep and get customers | Some customers may abuse the program |
Turns loyal customers into promoters | Risk of relying too much on the program |
Easy to set up and cost-effective | May be hard to grow as business gets bigger |
Built-in loyalty for referred customers | Focus on retention may limit new customer growth |
Ideal Use Cases:
Small businesses wanting easy setup
Teams focused on keeping customers
Pros:
Cost-effective and simple campaign management
Good automation and tracking
Cons:
May not grow well for big companies
Unique Selling Points:
Referral Rock gives easy setup and built-in loyalty features for referral programs.
Extole
Extole is a referral marketing platform made for big referral campaigns. You can develop, launch, and improve referral programs with strong rewards and fraud protection. The platform gives advanced tracking, real-time insights, and nice on-brand styling.
Develop, launch, improve, and grow referral and engagement programs
Easy integrations and strong rewards engine
Fraud protection and built-in A/B testing
Advanced segmenting for advocates and mobile-app ready
Personal share codes and choice of templates or custom campaigns
Benchmarks to guide growth and instant rewards
Control over program look and branding
Real-time performance and advocate data
Bonus rewards and tiered rewards for ongoing engagement
Product-specific recommendations and special campaigns
Ideal Use Cases:
Big companies needing scalable referral marketing software
B2B SaaS teams wanting advanced tracking and automation
Pros:
Strong automation and analytics
Flexible campaign management and reward systems
Cons:
Higher price for enterprise features
Unique Selling Points:
Extole gives advanced tracking, real-time insights, and custom referral campaigns for big businesses.
Viral Loops
Viral Loops is a referral marketing software that focuses on viral referral campaigns. You can make gamified referral programs and track how well they do. The platform gives automation for rewards and insights for campaign management.
Standout Features:
Gamified referral programs and viral campaigns
Automation for rewards and notifications
Real-time insights and analytics
Custom referral experiences
Ideal Use Cases:
SaaS startups wanting fast growth
E-commerce brands needing viral growth
Pros:
Easy setup and strong automation
Good tracking and analytics
Cons:
May not have advanced features for big companies
Unique Selling Points:
Viral Loops helps you start viral referral campaigns with gamified features and automation.
Mention Me
Mention Me is a referral marketing platform that helps first-time purchases and bigger basket sizes. You can make special discounts for loyalty milestones and referrals. The platform helps clear inventory and creates urgency. You get discounts with clear logic, which boosts customer engagement and satisfaction.
Helps first-time purchases and turns browsers into buyers
Special discounts for loyalty milestones and referrals
Helps clear inventory and grow basket sizes
Creates urgency and engagement
Ideal Use Cases:
Retail brands wanting higher customer lifetime value
SaaS companies focused on customer engagement
Pros:
Strong campaign management and insights
Flexible reward systems and automation
Cons:
May not fit all business models
Unique Selling Points:
Mention Me gives tools for special referral experiences and advanced tracking.
Ambassador
Ambassador is a referral marketing software made for B2B SaaS teams. You can manage referral programs, affiliate marketing, and customer loyalty programs. The platform gives custom referral campaigns, advanced tracking, and global reward options.
Feature/Use Case | Description |
---|---|
Referral Marketing | Gets existing customers to refer new ones, tracking and rewarding their efforts. |
Affiliate Marketing | Manages influencers and affiliates, tracks performance, and automates commissions. |
Customer Loyalty Programs | Makes incentive programs for repeat purchases and engagement, helping customer retention. |
Custom Referral Programs | Custom programs for specific business needs. |
Affiliate and Influencer Management | Tools for managing and rewarding affiliates. |
Advanced Tracking and Analytics | Real-time performance monitoring. |
Global Reward Capabilities | Supports rewards in different countries and languages. |
Ideal Use Cases:
B2B SaaS teams needing advanced tracking and automation
Big companies wanting global referral campaigns
Pros:
Custom referral campaigns and global rewards
Strong analytics and reporting
Cons:
Higher price for advanced features
Unique Selling Points:
Ambassador gives advanced tracking, campaign management, and automated rewards for B2B SaaS teams.
Tapfiliate
Tapfiliate is a referral marketing software that works with popular e-commerce platforms. You can track referrals on Shopify, WooCommerce, and SaaS CRMs with little IT help. The platform gives automation for workflows and real-time insights.
Platform | Integration Type |
---|---|
Shopify | E-commerce |
WooCommerce | E-commerce |
SaaS CRMs | Minimal IT support |
Deep connections that sync data in real-time
Automation of complex workflows between systems
Automatic creation of affiliate accounts for customers on Shopify
To connect Tapfiliate with Shopify, you follow easy steps and test it. You can set commission rates and start tracking referrals.
Ideal Use Cases:
E-commerce brands needing easy connection
SaaS companies wanting automated rewards
Pros:
Fast setup and strong automation
Good tracking and analytics
Cons:
May need upgrades for advanced features
Unique Selling Points:
Tapfiliate gives real-time insights, automation, and easy connection with e-commerce platforms for referral campaigns.
Comparing the Best Referral Software
Features Table
When you pick referral marketing software, you want to know how it helps your business. You should look at tracking, automation, and how simple it is to use. The table below shows the main features of top referral marketing software. It helps you compare tracking, referral programs, and insights side by side.
Platform | Tracking | Automation | Referral Programs | Insights | Wallet Integration | PUSH Notifications |
---|---|---|---|---|---|---|
Loyally AI | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
ReferralCandy | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Yotpo Loyalty | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Referral Factory | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
InviteReferrals | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Friendbuy | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Referral Rock | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Extole | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Viral Loops | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Mention Me | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Ambassador | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Tapfiliate | ✔️ | ✔️ | ✔️ | ✔️ | ❌ | ✔️ |
Tip: Always check if the referral marketing software has strong tracking and real-time insights. These features help you see how your referral programs work and where you can make them better.
Pricing Overview
You want referral marketing software that matches your budget. Prices can change based on features, tracking, and how big your referral programs are. Some platforms charge a set fee, while others add commissions or extra costs. The table below shows the monthly price range, extra fees, and free trial length for top referral marketing software.
Platform | Monthly Pricing Range | Additional Fees | Free Trial Duration |
---|---|---|---|
Loyally AI | $12 - $78 | None | 14 days |
Viral Loops | None | 14 days | |
ReferralCandy | $47 | 3.5% commission | 30 days |
Referral Factory | $95 - $1400 | None | 15 days |
InviteReferrals | $99 | None | 14 days |
You can see that referral marketing software gives many choices for different budgets. Some platforms have low prices with strong tracking and insights. Others offer advanced referral programs that cost more. Always look at the features and tracking tools before you choose.
Note: Free trials let you test tracking, referral programs, and insights before you pay. Try a few platforms to find which referral marketing software works best for your business.
Choosing the Right Referral Marketing System
Picking referral marketing software can seem hard. You want a tool that fits your business size, type, and goals. It should also match your technical needs. Here is a simple guide to help you choose.
Business Size & Needs
First, think about how big your company is. Small businesses often want easy setup and simple tracking. Big companies may need more reports and custom looks. Look for these things:
Custom design and branding for your business.
A/B testing to make your program better.
Protection from referral fraud.
Check if you can change templates and designs. Loyally AI works for small shops and big brands. It gives easy setup, strong tracking, and good insights for any size.
Industry Fit
Your business type matters when picking software. Some tools work best for e-commerce. Others are better for retail or service businesses. See the table below for examples:
Business Type | Recommended Software | Key Features |
---|---|---|
Retail & Service | Loyally AI | Digital loyalty cards, tracking, insights |
E-commerce Startups | ReferralCandy, Referral Factory | Fast setup, basic tracking |
Enterprises | Extole, Ambassador | Advanced tracking, large-scale insights |
Loyally AI is good for many industries. You can use it for retail, restaurants, or services. It always gives strong tracking and insights.
Goals & KPIs
Set clear goals for your referral program. Pick software that helps you track important KPIs. These include participation rate, conversion rate, cost per referral, customer lifetime value, referral speed, social sharing, and mobile use. Good tracking shows what works and what needs fixing.
Integrations & Support
See if the software connects with your other tools. It should work with POS, CRM, and email. This makes managing referrals easier. You also want good support and simple dashboards. Loyally AI has wallet integration, CRM, and real-time tracking. Many businesses like it for these reasons.
Tip: Pick referral marketing software with accurate tracking, easy connections, and clear insights. This will help your referral programs grow and do well.
Picking the best referral marketing software helps your business grow. You need good tracking to know what works. Loyally AI gives you one platform for everything. You can use digital loyalty cards that you can change. There is a built-in CRM to organize customer information. You get unlimited PUSH notifications and geolocation marketing. Sharing referrals and wallet integration make rewards simple. Advanced tracking and analytics show how you are doing. Saving money is easy because it costs less. Loyally AI is a smart choice for strong tracking in referral marketing software.
Want to grow faster? Start using Loyally AI now!
FAQ
What is a referral marketing system?
A referral marketing system helps you get customers to share your business. You give rewards when their friends become new customers. The system tracks referrals and helps you manage rewards easily.
How does Loyally AI help my business grow?
Loyally AI gives you digital loyalty cards and a built-in CRM. You can send offers and track customer visits. Referral sharing helps you keep customers and find new ones.
Can I use Loyally AI with my current tools?
Yes, Loyally AI connects with many popular platforms. It works with POS systems like Square and Shopify. You also get wallet integration for Apple Wallet and Google Wallet.
Is Loyally AI easy to set up?
You can set up Loyally AI in just a few minutes. The platform has ready-made templates and a simple dashboard. You do not need special skills or coding.
What makes Loyally AI different from other referral software?
Loyally AI gives digital loyalty cards and unlimited push notifications. You get geolocation marketing and wallet integration too. The platform has advanced analytics and a built-in CRM. It is cost-effective and works for many business types.
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