Top 12 Client Retention Software to Boost Loyalty

Client retention software helps businesses keep customers. It is the only solution needed to revive, retain, and grow repeat customers. Acquiring new customers costs significantly more—5 to 25 times more—than retaining existing ones. Therefore, robust client retention tools are essential for sustainable business growth in 2025. They foster greater customer loyalty and significantly reduce churn. This article explores the best and newest customer retention software, with Loyally.ai standing out as a prime example. These solutions are crucial for your business's success.

Key Takeaways

• Keeping customers costs less. It is cheaper than finding new ones. This helps your business grow.

• Client retention software helps keep customers happy. It makes them loyal. It uses special programs. It gives good service.

• Good software has tools. It tracks customer information. It has loyalty programs. It talks to customers automatically.

• Loyally.ai is a good choice. It is for loyalty programs. It offers many digital cards. It has ways to talk to customers.

• When picking software, think about your needs. Think about the cost. Can it grow with you? Is it easy to use?

Client Retention Software Explained

What is Client Retention Software

Client retention software helps keep customers. It makes them happy and loyal. This software has many tools. It helps customers stay with you. It gathers customer information. This includes what they bought. It also shows how they talk to your business. You can use it for customer help. It answers questions fast. This builds trust. The software also makes loyalty programs. It gives rewards and special deals. This makes customers buy again. It watches what customers do. This helps you know what they need. You can make things special for them. This stops customers from leaving.

Why Retention Matters

Keeping your customers is key. It makes them happier. This makes them more loyal. Loyal customers buy more. They spend more money. This makes your business more valuable. If you keep 5% more customers, profits can go up. They can go up by 95%.

You also save money. Getting new customers costs a lot. Keeping old ones is cheaper. Good plans help find customers who might leave. Then you can stop them. Bad service makes customers leave. This software helps you avoid that. It gives you facts. These facts help you improve. They help you make special offers. This protects your brand. It also helps your business grow.

Top Client Retention Tools for 2025

You need the right tools. These tools keep your customers happy. They make them loyal. These solutions help you build strong bonds. They ensure long-term success. Here are the best customer retention tools. They are available in 2025.

1. Loyally.ai: Digital Loyalty Platform

Loyally.ai offers a full digital loyalty platform. It helps you get old customers back. It helps you keep them. It helps them buy more. This customer retention software gives you everything. You need it for good customer loyalty programs. You can make special digital loyalty cards. These include stamp cards. They also have reward (points) cards. There are membership cards. Discount cards are available. Cashback cards, coupon cards, multipass cards, and gift cards too.

The platform has a CRM built-in. This system helps you manage customer info. It helps you run special campaigns. You can send many free PUSH messages. These messages keep customers interested. Loyally.ai also uses location tracking. It uses nearby marketing. This lets you send offers to customers. It is based on where they are. Sharing referrals helps you get more customers. Customers can easily share their loyalty cards. The platform works with Apple Wallet. It also works with Google Wallet. This makes it easy for customers. They can get their cards. You also get detailed reports. These track how well things are doing. Loyally.ai saves you money. Its saying is: "The only customer loyalty solution you need."

Key Features:

• Eight types of special digital loyalty cards.

• Built-in CRM for customer info. It also helps with special campaigns.

• Many PUSH messages.

• Location tracking and nearby marketing.

• Sharing referrals.

• Works with Apple Wallet and Google Wallet.

• Detailed reports.

• Works with POS systems. (Like Square, Shopify, Lightspeed, GloriaFood). It also works with marketing/CRM tools. (Like Twilio SMS, Mailgun).

• Special templates and brand choices.

• Many digital cards and customer visits.

• Easy to use on phones, tablets, and computers.

• Supports different rewards. These are points, stamps, memberships, and gift cards.

Pricing Model: Loyally.ai's services start at $12 each month. This plan includes many digital cards. It has a built-in CRM. It also has many push messages. There are no setup fees. The company wants to keep costs low. It has easy setup. There are no hidden fees. You get advanced features. You get integrations. All at a good price.

Pros:

• Full features for digital loyalty.

• Saves money with no hidden fees.

• Easy to link with mobile wallets.

• Strong marketing tools. (Like location tracking and PUSH messages).

• Easy to use.

Cons:

• Mainly for loyalty programs. May need other tools for more CRM needs.

Ideal Use Cases: Small to big businesses. They want to start or improve digital customer loyalty programs. It works well for stores. It works for hotels. It works for service businesses.

2. Salesforce Service Cloud: CRM for Service

Salesforce Service Cloud is a strong CRM. It is made for customer service. It helps you manage customer talks. It makes service better. This customer retention software puts customer data in one place. You get a full view of each customer. This is across many ways they contact you. This means good service every time. No matter if they use phone, chat, email, or social media.

Its main parts include case handling. It has reports. It has tools that do things automatically. These make support faster. They cut down on time and effort. Service Cloud does common tasks by itself. It gives full customer histories. It has knowledge bases. This helps support teams. They can give personalized experiences. They can give help before you ask. You can fix problems before they get big. This makes customers happier. It helps keep them. Service Cloud also helps with all contact types. Customers can reach out how they like. This fixes problems fast and well. It makes customers feel important. The platform works with Agentforce. This adds AI help and automation. Agentforce helps fix problems faster. It guesses what customers need. It makes customers more loyal. It handles easy and hard questions. It suggests what to do next. It points out customers who might leave. This lets human helpers do more important things. It allows for special messages. This makes retention strategies stronger.

Key Features:

• Case handling.

• Sending things to the right place.

• Managing knowledge.

• Service deals and rights.

• Cases assigned by itself.

• Getting cases from web and email.

• Email replies for cases by itself.

• Rules for cases to go up the chain. Also, waiting lines.

• AI-powered automation (Agentforce).

• Help center for self-service.

Pricing Model: Salesforce Service Cloud uses a pay-as-you-go model. Most businesses buy Enterprise ($165/user/month). Or Unlimited ($330/user/month). Or Einstein 1 Service ($500/user/month) licenses.

Salesforce also has a Starter Suite. It costs $25 per user each month. This gives you basic things. The Pro Suite costs $100 per user each month. It offers more ways to change things. It also has more automatic actions. Remember, setting it up can cost a lot. It can be from $5,000 to over $100,000. Training and storage also cost money.

Pros:

• Can change a lot and grow.

• Full features for hard service work.

• Works well with other Salesforce products.

• Smart AI for faster problem solving.

Cons:

• Can be costly. Especially for small businesses.

• Needs a lot of money for setup and training.

• Might be too hard for new users.

Ideal Use Cases: Big companies and growing businesses. They need a strong, growing, and well-connected customer service system.

3. HubSpot Service Hub: Customer Service Platform

HubSpot Service Hub is a full customer service system. It helps you handle customer talks. It makes customers happier. This customer retention software has a single, AI-powered help desk. This main work area helps you sort and fix problems. It tracks data. It helps people work together. It has a full ticket system. AI helps decide what's important. It assigns tasks. Tools like Breeze Copilot help find ways to fix problems. They also make self-help guides. A tool for managing service agreements helps you put requests in order.

You get features for customer success. These watch and manage customer relationships. They show how healthy customers are. They track tasks and feelings. These features help you talk to customers early. You can fix problems. You can make customer loyalty stronger. Tools for feedback track how customers feel. (NPS, CSAT, CES). They let you make your own surveys. A customer website offers self-help. Tools that understand conversations are also included. Support for all ways to talk manages customer chats. This is across voice and digital ways. You can use smart call routing. You can use AI-made articles for self-help. The Breeze Customer Agent is an AI solution. It gives fast 24/7 answers. It handles many steps. It updates customer records. It assigns tickets.

Key Features:

• Tickets with many paths. Also, automatic tasks.

• Service reports and data.

• Managing service agreements.

• Custom feedback surveys.

• Automatic ticket making. Also, sending and survey sending.

• AI-powered solutions. These make things work better. They improve service.

• Self-help options. These include a knowledge base. Also, customer websites.

• Calling in, call logging, and notes.

• Chatbots for automatic help.

• Feedback after chat.

• Live chat with bots.

• Help desk and tickets.

• Customer website.

• Internet calling.

• Software for customer feedback.

Pricing Model: HubSpot Service Hub has different levels.

• Starter: Starts at $20 per month. This is for one main user. Extra users cost $20 each.

• Professional: Starts at $100 per month. This is for one user. Extra users cost between $50-$100 each. It has a $1,500 setup fee.

• Enterprise: Costs $150 per user each month. It is paid yearly. It needs at least 10 users. This level is for advanced support teams. It has a $3,500 setup fee.

Pros:

• One platform for sales, marketing, and service.

• Strong AI for automatic tasks and insights.

• Full features for customer success.

• Easy to use.

Cons:

• Can get expensive as you grow.

• Setup fees for Professional and Enterprise levels.

• Might take time to learn for new users.

Ideal Use Cases: Businesses already using HubSpot's CRM. Or their marketing tools. It fits companies wanting one platform. This is for customer experience management. It is also for retention strategies.

4. Zendesk: Customer Support & Engagement

Zendesk is a top platform. It is for customer support and talking to customers. It helps you handle customer talks. This is across many ways. This customer retention software has a strong ticket system. It turns customer questions into tickets. It gives them to agents. It has a dashboard to manage them. You can make tickets in many ways. You can manage them by how important they are. Also, by who is working on them. And by their status. It includes automatic assigning. It also has automatic sending up the chain. A feedback system is also part of it.

Zendesk makes things automatic. This makes repeated tasks easier. It sends tickets to the right place. It sends follow-up emails. It sends questions up the chain. This makes things faster. It improves response times. Chatbots give quick answers and reminders. Reports and data combine support ways. This is into one dashboard. You can track customer talks. You can see often-used ways. You can watch how the support team does. This helps you find ways to get better. You can watch how employees do. (Ticket response time, number, fix rate, happiness). You make choices based on facts. Support for many ways to talk lets customers connect. They use their favorite ways. These include social media, chat, email, and phone. Zendesk also has a knowledge base. This self-help place helps customers find answers. They do it themselves. It frees up agents for hard problems.

Key Features:

• Ticket system. It has automatic assigning and sending up the chain.

• Support for many ways to talk. (Email, chat, phone, social media).

• Knowledge base for self-help.

• Automatic tasks and chatbots (Answer Bot).

• Reports and data for tracking how things are doing.

• Tools for agents to work together.

• Surveys for CSAT and NPS for feedback.

• Ways to grow work for big companies.

• Triggers for automatic tasks.

• Ways to change things for your brand.

• Works with other platforms. (Slack, Salesforce, Magento).

Pricing Model: Zendesk offers different plans. These are for different needs.

You can also add advanced AI. It costs $50 per agent each month. Zendesk Workforce Management (WFM) costs $25 per agent each month. Zendesk Quality Assurance starts at $25 per agent each month. Advanced Data Privacy and Protection costs $50 per agent each month.

Pros:

• Very flexible and can grow. This is for all business sizes.

• Lots of support for many ways to talk.

• Strong automatic tasks and AI.

• Full reports and data.

Cons:

• Price can go up fast. This is with add-ons and higher levels.

• Can be hard to set up. Also, to change for advanced needs.

Ideal Use Cases: Businesses needing flexible and growing customer support. It works well for many tickets. It works for different ways to talk.

5. Gainsight: Customer Success Management

Gainsight is a top platform. It is for managing customer success. It helps you focus on smart retention strategies. It also helps customers grow. This platform gives real-time insights. These are about how customers use things. AI powers them. It is a top solution for keeping customers. It helps them spend more. It makes things work better. You can make users use your product more. This is with in-app messages. It is also with product reports. Customer groups offer self-help. Skilljar helps you make onboarding bigger. It makes people use things more. It makes money from teaching customers.

Gainsight has tools like Cockpit and Playbooks. These manage key customer actions. They also manage system alerts (Calls to Action). Company Intelligence tells you about outside business events. These are for accounts. Connectors bring data from many places. Customer Goals capture, track, and measure customer goals. This is for working together. Customer Success Qualified Leads (CSQL) and Renewal Center (RC) help get leads. They help stop customers from leaving. They help manage renewals. Data Designer mixes and changes customer data. This is for looking at it. Data Management makes and manages Gainsight Objects. It also manages their fields. Email Assist sends special emails. It sends them right from Cockpit, P360, and Timeline. Gainsight Analyzer watches how the app works. Gainsight Assist is a Chrome/Outlook tool. It helps access email templates. It helps log emails. Gainsight Home is a main work area for CSMs.

Key Features:

• Cockpit and Playbooks. These manage customer actions.

• Company Intelligence. It alerts you to outside business events.

• Connectors for data linking.

• Tracking Customer Goals.

• CSQL and Renewal Center. These help stop customers from leaving.

• Data Designer and Data Management.

• Email Assist for special messages.

• Gainsight Analyzer and Assist.

• Gainsight Home for CSMs.

• Real-time, AI-powered insights. These are about how customers use things.

• In-app messages and product reports.

• Customer groups.

• Skilljar for teaching customers.

• Atlas AI Agents.

Pricing Model: Gainsight offers Essentials and Enterprise plans. You need to ask for a price. This is for exact details.

Pros:

• Full platform for managing customer success.

• Strong focus on keeping customers. Also, on growing them.

• AI-powered insights and automatic tasks.

• Tools to make users use things more. Also, to teach customers.

Cons:

• Price is not clear. You need to ask for a custom price.

• Can be hard for smaller businesses. They might not have dedicated CS teams.

• Might be hard to learn.

Ideal Use Cases: SaaS companies and businesses that charge monthly. It fits those who care a lot about customer success. Also, about keeping customers and growing them.

6. Intercom: Conversational Engagement

Intercom is a top platform. It is for talking to customers. It helps you connect with customers. This is through live chat. It is also through special messages. This platform offers chat boxes you can change. It has AI-driven bots. The Fin AI agent uses natural language. It gives good answers. You can make product tours. No code is needed. These use tips, pop-ups, and lists. They make people use features.

Intercom has one inbox. This combined helpdesk manages customer talks. It works across many ways. These include in-app messages, email, and social media. The AI chatbot and AI-improved help desk are part of Intercom Messenger. It also has a knowledge base. It has features for help before you ask. You can fix customer problems right in chats. Ticketing through Messenger is available. Customers can help themselves. They can fix common problems. This is within live chats. Easy onboarding guides new users. It uses lists, tasks, and goals. This is right in the chat. You can reach customers everywhere. This is via email, SMS, and WhatsApp. You can change how the app looks. This offers ways to move around. It offers message styles. These match your brand.

Key Features:

• Live chat in real-time. Also, AI-driven bots (Fin AI agent).

• Product tours for using features.

• One inbox and combined helpdesk.

• AI chatbot and AI-improved help desk.

• Fixing problems right in chats. Also, ticketing through Messenger.

• Customers helping themselves.

• Easy onboarding with in-app guides.

• Reaching customers everywhere (email, SMS, WhatsApp).

• Changing how the app looks.

Pricing Model: Intercom offers custom prices. This is based on what you need. Also, how much you use it. You need to talk to their sales team. This is for a price quote.

Pros:

• Great for in-app messages. Also, for help before you ask.

• Strong AI for automatic tasks. Also, for special talks.

• One inbox makes managing customer talks easy.

• Good for getting users started. Also, for using features.

Cons:

• Price can be high for a lot of use.

• May need to link with other CRM tools. This is for a full customer view.

Ideal Use Cases: SaaS companies, online stores. Also, any company needing strong in-app messages. It fits those focused on customer engagement tools. Also, on getting users started. And on chat support.

7. ChurnZero: Customer Success Platform

ChurnZero is a special platform. It is for customer success. It helps you stop customers from leaving. It helps your customer base grow. This customer retention software gives you alerts right away. These tell you when customers might leave. You can track how happy customers are. This helps you know if they are satisfied. Playbooks guide your team. They help with actions before problems happen. In-app messages and surveys help you get feedback. Grouping lets you target certain customer groups. Detailed reports show what works.

Key Features:

• Alerts right away for customers who might leave.

• Scores for customer happiness.

• Automatic playbooks.

• In-app messages and surveys.

• Grouping customers.

• Reports and data.

Pricing Model: ChurnZero offers custom prices. You need to talk to their sales team. This is for price info.

Pros:

• Strong focus on stopping customers from leaving.

• Tools for customer success before problems happen.

• Can be changed to fit specific business needs.

Cons:

• Price is not public.

• May be better for bigger businesses. These have special CS teams.

Ideal Use Cases: SaaS and monthly charge businesses. It works for those who really need to stop customers from leaving. Also, to make retention strategies better.

8. Pendo: Product Experience & Insights

Pendo helps you know how customers use your product. It also helps you make their experience better. This platform offers product reports. You can see what features users like most. In-app guides help users find new features. Tools for getting feedback gather good ideas. Session replays let you watch what users do. Grouping users helps you make special experiences. This customer engagement tools helps you make better personalized experiences.

Key Features:

• Product reports.

• In-app guides and tours.

• Getting feedback.

• Session replays.

• Grouping users.

Pricing Model: Pendo offers a free level for basic use. Paid plans need custom prices.

Pros:

• Deep insights into how products are used.

• Good for making people use features.

• Helps make the whole customer experience better.

Cons:

• Can be costly for advanced features.

• Mainly about the product. Not about general customer service.

Ideal Use Cases: Product teams and businesses. It fits those wanting to make their product experience best. Also, to make users use it more.

9. UserGuiding: User Onboarding & Adoption

UserGuiding makes getting new users easy. It makes it work well. It helps new users quickly learn your product. This platform offers interactive guides. It has product tours. Checklists, hot spots, and tips help users move around. Reports track user progress. Grouping allows for special onboarding steps. This helps you make smooth personalized experiences for every user.

Key Features:

• Interactive guides and product tours.

• Checklists, hot spots, and tips.

• Reports on getting new users started.

• Grouping users.

Pricing Model: UserGuiding offers a free try-out. Paid levels include Basic, Professional, and Corporate plans. Exact price details are on their website.

Pros:

• Easy to make fun ways to get users started.

• No code needed.

• Makes users use things more. It stops them from leaving.

Cons:

• Mainly about getting users started. Not a full customer retention set.

• May need to link with other tools. This is for full customer management.

Ideal Use Cases: SaaS companies and digital products. It works for those needing to make getting users started better. Also, to make them use features more.

10. Qualtrics: Experience Management

Qualtrics is a strong platform. It is for managing experiences. It helps you understand. It helps you make the whole customer experience better. This platform offers advanced surveys. It has feedback management. You can map customer journeys. Smart predictions help you guess needs. Feeling analysis understands customer emotions. This full way helps you build strong customer loyalty.

Key Features:

• Advanced surveys and feedback management.

• Mapping customer journeys.

• Smart predictions.

• Feeling analysis.

• Managing employee experience.

Pricing Model: Qualtrics offers a free try-out. Paid plans need custom prices. This is based on what you need.

Pros:

• Full platform for managing experiences.

• Strong analysis and prediction tools.

• Helps understand customer feelings deeply.

Cons:

• Can be very costly for big company features.

• May be hard to set up and use for smaller businesses.

Ideal Use Cases: Big companies and groups. It fits those focused on understanding. Also, on making every part of the customer experience best.

11. Bitrix24: CRM & Collaboration

Bitrix24 is an all-in-one platform. It mixes CRM with tools for working together. This customer retention software helps you manage customer relationships. It also helps with team talks inside. It has a full CRM system. You get tools for managing projects. Ways to talk like chat and video calls are there. Document management and HR tools are also part of it. This combined way helps make things smoother. It makes everything work better.

Key Features:

• CRM for sales and customer management.

• Project management.

• Ways to talk (chat, video calls).

• Document management.

• HR tools.

• Task management.

Pricing Model: Bitrix24 offers a free plan for basic use. Paid levels include Basic, Standard, Professional, and Enterprise plans.

Pros:

• Full all-in-one solution.

• Costs less. A free plan is there.

• Good for small to medium businesses. They need combined tools.

Cons:

• Can be too much. This is because of so many features.

• Some features might not be as strong. This is compared to special solutions.

Ideal Use Cases: Small to medium businesses. It works for those needing one platform. This is for CRM, project management, and team work.

12. Freshdesk: Help Desk Software

Freshdesk is a popular help desk software. It helps you give great customer support. This customer retention software offers a strong ticket system. It makes many support tasks automatic. A knowledge base helps customers find answers themselves. Support for many ways to talk lets customers reach you. They use their favorite way. Reporting tools give you insights. These are about support performance. AI-powered bots help fix common problems fast.

Key Features:

• Ticket system.

• Rules for automatic tasks.

• Knowledge base.

• Support for many ways to talk. (Email, chat, phone, social media).

• Reports and data.

• AI-powered bots.

• Managing service agreements.

Pricing Model: Freshdesk offers a free plan. It is for many agents. It has basic features. Paid levels include Growth, Pro, and Enterprise plans.

Pros:

• Easy to use.

• Costs less. A free plan is there.

• Good for businesses of all sizes.

• Strong automatic task tools.

Cons:

• Advanced features are only in higher-priced plans.

• May not have some deep CRM functions. This is compared to other platforms.

Ideal Use Cases: Businesses of all sizes. It works for those needing good help desk. Also, customer support solutions.

Key Software Features

Good client retention tools have common features. These features help you build lasting customer relationships. They also help your business grow.

CRM Capabilities

Strong CRM features are key. They are in any good customer retention software. They show you everything about each client. This includes their contact info. It also shows past talks. It shows what they like. Companies that make talks special keep 30% more customers. You learn more about customers. This helps you make talks just for them. CRM systems also make talking easier. They make work 20% better. This helps you make smarter choices.

Loyalty Program Management

Managing loyalty programs well is very important. First, know your goals. Know what you want to measure. Give clear jobs to your team. Connect your loyalty software to other systems. These include POS and CRM. This makes sure data flows smoothly. Make it easy for customers to join. Make it easy to use. Last, sort your customers into groups. Give them special loyalty offers. Base these on what they need. This makes your customer retention software stronger.

Automated Communication

Automated communication keeps customers interested. AI helps suggest the best time. It also suggests the best way to talk to clients. This makes them more engaged. Automatic emails help you reach goals. These include helping new customers. They also help get old customers back. Special rewards make customers more loyal. Remember, 71% of customers want personalized experiences. Automatic reminders to renew also help keep business.

Feedback & Surveys

Knowing if customers are happy is very important. Tools like Survicate and Qualtrics have good surveys. They get feedback in many ways. Feedback right away helps you fix problems fast. This makes customers happier. Connecting with your CRM and helpdesk gives a full view. It shows all customer talks. This makes the whole customer experience better. Surveys you can change help get good answers.

Analytics & Reporting

Good analytics and reporting are a must. They help you see how well you keep customers. This customer retention software should look at key numbers. These include customer loyalty. They also include how much customers can grow. And how stable your business is. Tracking in real-time shows you how things are doing right away. Single numbers are important. But do not rely too much on just one. For example, keeping many customers is good. But if they do not spend much, it is not great. Analytics should show how numbers relate. This gives a full picture. This full retention analysis helps you make smart plans. It also gives good retention analytics.

Integrations

Important ways to connect are a must. Your customer retention software should connect easily. It should link with your CRM systems. It should also link with marketing tools. This gives a full view of customer talks. It makes managing data easy. Strong APIs or built-in links are key. They let data flow smoothly. It goes across all your systems. This full retention analysis helps you make a strong plan. It helps you keep customers engaged.

Choosing Customer Retention Software

Picking the right software helps your business grow. You need tools that fit your needs. This guide helps you choose wisely.

Assess Business Needs

First, think about your business needs. What problems do you want to fix? Do you want to make customers happier? Do you want to keep more customers? Knowing your goals helps you find the best software. Think about special experiences you want to give. This step guides your search.

Budget & Pricing

Next, think about your money. Software prices are different. Some have free tries. Others have monthly or yearly costs. Look for clear prices. Know what each plan offers. This helps you avoid surprises.

Scalability

Your software must grow with you. It needs to handle more clients. It should not slow down. The software should connect with other tools. For example, your sales system. Also, your email tools. This saves you time. All client data stays in one place. This is key for keeping customers.

Ease of Use

The software should be easy to use. A hard system wastes time. Look for a simple design. Your team should learn it fast. Easy software helps you focus. It helps you make customers happy. It helps you give special experiences.

Support & Training

Good help is important. Check if the company offers support. Do they have guides? Can you call or email them? Good training helps your team. This makes your plans to keep customers better.

Data Security

Keeping data safe is very important. Your software must protect client info. It needs strong safety steps. Look for things like data hiding. This keeps personal data safe. The software should use firewalls. These stop bad access. It also needs TLS or HTTPS. These keep data safe online. The company should watch for threats all the time. They should test their safety often. This protects your business and customers.

Good customer retention software helps you keep customers. It makes them more loyal. It stops them from leaving. Picking the right tool is smart. It helps your business for a long time. Loyally.ai is a great choice. It has loyalty programs you can change. It has a CRM for customer info. You get many free messages. It uses location for marketing. It shows how well things are doing. You can share referrals. This helps you get more people. Digital loyalty cards go into Apple Wallet. They also go into Google Wallet. No extra apps are needed. Loyally.ai is the only tool you need. It brings back customers. It keeps them. It makes them buy again.

Get started with Loyally.ai today!

FAQ

What is client retention software?

This software helps businesses keep customers. It makes them happy and loyal. It has tools for customer service. It also has loyalty programs. It sends special messages. You can keep more customers. Your business can grow.

How does client retention software benefit my business?

It makes customers more loyal. They buy from you again. It costs less than finding new customers. This software helps you know what customers need. It helps your business grow.

Is Loyally.ai suitable for small businesses?

Yes, Loyally.ai is good for small businesses. It has plans that do not cost much. You get strong tools. These include digital loyalty cards. It also has a built-in CRM. It helps you talk to customers. It does not cost a lot.

What key features should I look for in client retention software?

Look for good CRM tools. Loyalty program management is key. Tools for automatic messages are useful. Feedback and survey options are important. Also, check for ways to see data. And how it connects with other tools.

Can client retention software integrate with my existing systems?

Many client retention software tools can connect. They link with CRM, POS, and marketing tools. This moves data smoothly. You get a full view of your customers. This helps you manage how you talk to them.